Privacy Policy
Last updated: October 3, 2026
This Privacy Policy explains how PlanetPlanned ("we", "us", "our") collects, uses and shares your personal information when you visit or buy from planetplanned.myshopify.com or any other website we operate (the "Site").
Information we collect
- Information you give us: your name, billing and shipping address, email address and phone number when you place an order, create an account, sign up for emails or contact us.
- Order information: the products you buy, the amount paid and your order history.
- Payment information: payments are processed by our payment providers. We do not see or store your full card number.
- Device and usage information: your IP address, browser type, device type, the pages you view and how you reached the Site. This is collected automatically using cookies and similar technologies.
How we use your information
- To process, ship and deliver your orders, and to handle returns and refunds.
- To communicate with you about your order and answer your questions.
- To send marketing emails, if you have chosen to receive them. You can unsubscribe at any time using the link in any email.
- To detect and prevent fraud and keep the Site secure.
- To understand how the Site is used so we can improve it.
- To comply with our legal obligations.
Who we share it with
We share personal information only with the service providers that help us run the store, and only as needed for them to do their work:
- Shopify, which hosts our store and stores your order information.
- Payment processors, which handle your payment.
- Suppliers, fulfillment partners and shipping carriers, which receive your name, address and order details so they can pack and deliver your order. Some of these partners are located outside the United States.
- Analytics and advertising providers, which help us understand and improve how the Site performs.
We may also disclose information if the law requires it, or to protect our rights or the safety of others. We do not sell your personal information for money.
Cookies
The Site uses cookies to keep items in your cart, remember your preferences and measure how the Site is used. You can control or delete cookies through your browser settings. Some parts of the Site may not work properly if cookies are turned off.
How long we keep your information
We keep order records for as long as we need them to provide our services and to meet legal, tax and accounting requirements. You can ask us to delete your information at any time, as described below.
Your rights
Depending on where you live, you may have the right to:
- ask for a copy of the personal information we hold about you;
- ask us to correct or delete it;
- object to or limit certain uses of it; and
- opt out of marketing emails.
To make a request, email planetplanned@gmail.com. We will not treat you differently for exercising these rights. We may need to confirm your identity before acting on a request.
Children
The Site is not intended for children under 13, and we do not knowingly collect personal information from them.
Security
We take reasonable steps to protect your information. No method of sending or storing data online is completely secure, so we cannot guarantee absolute security.
Changes to this policy
We may update this policy from time to time. The date at the top of the page shows when it was last changed.
Contact
If you have questions about this policy or how we handle your information, email us at planetplanned@gmail.com.